Using Insurance at Dreamclinic
Notice: As of 3/15/2024, we will no longer be accepting new workers’ comp (L&I) claims. Patients with claims who are receiving treatment prior to this date may continue treatment at Dreamclinic until their claim is closed.
We accept the following Health Insurance plans on an In-Network basis:
- First Choice
- Any Insurance Company that uses the First Choice Network
We accept the following Health Insurance plans on an Out-of-Network basis:
- Regence BlueShield (includes many Federal Employee plans and BlueCross BlueShield)
- Premera
- Kaiser
We also see clients who have Personal Auto Injury Protection Claims (PIP) injuries.
If you have a carrier that is not listed above, and if you have out-of-network benefits associated with your plan, you may have coverage for our services. You are encouraged to submit your insurance information through our online form (located under Step 1) and we will be happy to check. Benefit confirmation can take up to 7-14 business days depending on your plan.
To use your health insurance
Please follow these steps to schedule Medical Massage and/or Acupuncture at Dreamclinic using health insurance:
1. Before Making an Appointment – Get your specific massage and acupuncture benefits confirmed by Dreamclinic
When you decide to come in for medical massage or acupuncture, you must submit your insurance information here or PIP claim here so that your benefits can be confirmed. Your insurance will not be billed for any visits until this process is completed and you will be responsible for the cost in full at time of service or a cancellation fee of $100 or $145, depending on service duration. Please provide your legal name and date of birth, the name of your insurance carrier, your Member ID number (including any letters), your Group number, and the Provider Services, Provider Eligibility, or Provider Call Number located on the back of your insurance ID card.
We must confirm your benefits in advance to ensure that your insurance will cover your treatments. There are no exceptions to this policy.
2. For Medical Massage*, Have a Prescription or Referral? (two different words for the same thing)
Get a prescription or referral for massage therapy* from your doctor, chiropractor or other medical professional licensed by the State of Washington to diagnose physical ailments. A valid prescription must be on file before your treatment begins in order to bill your insurance company. Your prescription can be faxed to us directly via our secure fax, (206) 267-0814 or emailed to [email protected]. If you do not provide us with a valid prescription prior to your first visit, you will be responsible for the entire cost of your visit.
Information required for a valid prescription or referral includes all of the following:
- Client Name
- Clinic/Facility Name
- Start and End date
- Diagnosis codes or area of treatment
- Number of visits and/or frequency
- Provider Name and physical or electronic signature
*Most acupuncture treatments do not require a prescription or referral with the exception of PIP claims. However, any information available to your licensed acupuncturist will aid in your treatment.
3. Schedule Your First Appointment
Once we confirm your benefits (which can take 7-14 business days), we will contact you with the details. At that time, if we have received a valid prescription, you are free to schedule appointments over the phone or online (PIP and L&I clients must call). When scheduling online, be sure to select the correct appointment type to ensure that the practitioner is covered under your particular insurance plan. If you are unsure, do not hesitate to call or text our team at (206) 267-0863 for assistance.
4. In Preparation For Your First Visit
Please arrive a minimum of 15 minutes prior to your first insurance visit to complete the needed paperwork. This is true even if you have been seen previously as a cash client. If you prefer to complete and print this paperwork ahead of time, you can find it here. You can also email it to [email protected]. At check-in, you will be required to show your driver’s license and insurance card. We strongly recommend you verify that your prescription or referral has been received by our team a minimum of 24-hours prior to your first appointment. Otherwise, you will be responsible for a cancellation fee of $100 or $145, depending on service duration, or the cost of the appointment in full.
If you prefer to print and complete the paperwork ahead of time, you can access the intake packet by clicking the following links: Patient Intake Form, Terms and Conditions, Assignment of Benefits. Please bring the completed forms with you to your first appointment.
5. At Your First Visit
You can expect a thorough intake session with your licensed massage therapist or acupuncturist before treatment begins. Together you will formulate a treatment plan that follows your prescription.